Terms and conditions of purchase and entry

OUT-THERE FESTIVAL TERMS & CONDITIONS

(the “Terms and Conditions”)

 

The purchase of ticket(s) to the Event signifies your agreement to the following Terms & Conditions issued by Out-There Limited.

 

“Out-There Limited”, “us”, “we” or “our” means Out-There Limited, a company incorporated in Jersey with registration number 137922 and/or its representatives, employees and sub-contractors.

“Event” means the OUT-THERE taking place on the 6th & 7th July 2024.

TICKET PURCHASE TERMS & CONDITIONS

 

  1. All tickets are non-refundable.

  2. We reserve the right to postpone and reschedule the Event where we deem it necessary or desirable, without restricting our right to postpone and reschedule, we would ordinarily only take that decision because of circumstances outside of our reasonable control, for example, an act of god, force majeure, an act of war, an epidemic or pandemic. 

  3. The postponement or the rescheduling of the Event does not constitute a cancellation.

  4. All tickets will remain valid for the rescheduled Event.

  5. If the Event is cancelled (not postponed and/or rescheduled), you will be entitled to a refund of the face value of the ticket(s) (not including any booking fee or card charges) with no further liability to us. Any claim to a refund can only be made from the website, out-there.je and must be requested no later than three months from the date of cancellation notified by us otherwise it will lapse.

  6. We accept no responsibility for resold, lost, stolen, duplicated or damaged tickets.

  7. Duplicate tickets will be refused admission.

  8. Tickets cannot be resold by any company or business or used in third party promotions or competitions without our express permission.

  9. We reserve the right to change the location of the Event.

  10. We reserve the right to change the artists and/or line up and/or billing without notification or any liability.

  11. We shall have no liability for any loss, injury, illness or damage to any person or property whether sustained at the Event or relating to the holding of the Event or otherwise unless caused as a direct result of any negligence on our part which cannot be excluded or limited by law. Attendance at the Event is at your own risk.

ENTRY TERMS & CONDITIONS

 

  1. This Event is strictly an 18 yrs & above event.

  2. Valid photographic ID is required as proof of age upon entry to the Event. Valid forms of ID are: full driving licence, provisional driving licence, current passport, out of date passport (expired within 5 years), national ID card or any ID carrying the PASS logo. YOTI is not accepted. Photocopies are not accepted. 

  3. Last admission to the Event is 6:00pm (18:00) each day.

  4. We reserve the right to refuse admission or to evict persons from the Event without any refund and in our sole discretion. 

  5. Admission will be refused to persons entering the Event under the influence of alcohol or drugs or for unruly behaviour at our sole discretion.

  6. Refunds will not be authorised for refused admission or eviction.

  7. Admission is authorised solely at the ticket holder’s own risk. 

  8. A wristband will be issued when your ticket is successfully scanned upon entry to the Event. You will remain responsible for your wristband for the duration of the Event. Do not remove or tamper with your wristband until the Event has fully ended after the final show day. Wristbands that have been tampered with and/or are not fully intact, in our sole discretion, will be rejected and you will be refused admission/removed from the Event.

  9. No re-entry or pass-outs will be authorised unless under exceptional circumstances.

  10. Security staff are entitled to search all ticket holders & their belongings upon entry, within the Event or at any time deemed by us to be necessary or desirable. Failure to comply will result in refused admission/eviction from the Event.

  11. No alcohol, soft drinks, water or other liquids may be taken into the Event.

  12. No food may be taken into the Event.

  13. No illegal substances or weapons may be taken into the Event and we shall be entitled to confiscate such items. Any persons suspected of carrying illegal items or undertaking illegal activity may be handed over to the Police, refused entry or evicted from the site without a refund.

  14. No glass, bottles, vessels, cans, aerosols (over 150ml), containers or sharp items may be taken into the Event.

  15. No fireworks, lasers, smoke canisters, selfie sticks, chairs, umbrellas may be taken into the Event. Items will be refused or confiscated.

  16. Professional cameras and video or audio recorders are not permitted without our express permission. Please visit out-there.je for a comprehensive list of contraband items.

  17. No pets are allowed into the Event other than dogs we are satisfied with whose primary purpose is to assist the visually impaired.

  18. Ticket holders agree to appear for no fee in any filming and/or recording of the Event including CCTV, filming by the Police and/or security staff and/or for marketing.

  19. Challenge 21 policy in force at all bars.

  20. No trading or promotional activity is allowed within the Event without our prior written consent.

  21. No fires are permitted at the Event.

These Terms and Conditions are subject to change by us unilaterally from time to time in our sole discretion. We will notify you of any changes by posting the amended terms and conditions on the website out-there.je.

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